FAQ - Frequently Asked Questions


PAYMENTS ACCEPTED

What method of payments do you accept?
We accept Visa, MasterCard, American Express, Discover, and De Janeiro Gift Certificates.

Do you offer gift receipts?
Yes we do offer gift receipts.


TAXES

How is sales tax calculated?
We charge sales and use tax according to Federal and State guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction. Note that the taxes presented at time of order submission are only an estimate. Final calculation of applicable taxes will be performed when the order ships, and your credit card is charged.


Privacy Policy

What about my privacy?
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Dejny.com possible and to enhance your overall shopping experience.


RETURNS AND EXCHANGES

Please review our full return policy prior to returning your item.

 

CUSTOMER SERVICE

How do I contact customer service?
You may reach our Customer Care Center at P. 212-943-9019
You may also contact Customer Service via email at CustomerService@dejny.com
Monday - Friday 8:30 am to 6PM ET